UCHC Named Compassionate Employer for Response to Tragedy
By Philip Franchine

Republished with the permission of the Green Valley (Arizona) News & Sun.

 

GREEN VALLEY--When Audrey Russell-Kibble’s 17-year-old daughter was killed in a tragic car accident in June 2002, she found that her employer was a surprisingly strong source of support.


The United Community Health Center, where Russell-Kibble works as a family nurse practitioner, shut down its three clinics—in Continental, Arivaca and Three Points—so employees could attend the July 1, 2002, funeral for Russell-Kibble’s daughter, Arielle I. Ruben.


UCHC also granted employees up to four hours of extra leave time, allowing the center’s 40 employees to join hundreds of others at the funeral services.

For that response, UCHC was given the 2004 Compassionate Employer Recognition, one of 30 such awards nationwide bestowed by The Compassionate Friends, a support group based in Oak Brook, Ill.

“I was so honored by the presence of all my co-workers at my daughter’s funeral, and the very special gesture given by Laurie Jurs and her administrative staff, that I feel I can never fully repay them for such extreme thoughtfulness and graciousness,” Russell-Kibble wrote in an essay to The Compassionate Friends (TCF).

Plaque for boss

On Wednesday (May 5, 2004), Russell-Kibble presented a plaque from TCF to her boss, UCHC’s Executive Director Jurs, at an organizational meeting at their office in Green Valley.
Russell-Kibble and medical assistant Carol Mussack, whose daughter died 15 years ago, each gave white roses to the top three administrators at UCHC.

Ruben, the youngest of Russell-Kibble’s five children, was a senior in high school and widely loved by classmates, siblings, nieces, nephews and other relatives, as well as students she taught in a park district swim class and others.

As Russell-Kibble wrote in a letter to The Compassionate Friends, “our family is Jewish and so it was imperative (in keeping with Jewish tradition) for decisions regarding her funeral to be made hastily, and no one had very much time or notice for special arrangements.”

“Laurie Jurs, executive director, along with Holly Garbini, operations director, and Dianna Gonzales, RN, clinical supervisor, decided to close all three offices on Monday morning, July 1, 2002, mostly because of the flood of requests for staff time off by staff who wished to attend the funeral,” Russell-Kibble wrote.

Unprecedented decision

“This alone was an unprecedented decision on their parts, as the clinics had never been closed unless it was a scheduled holiday. And, as if this were not enough of an honor, these employees were also paid for that time and did not have to take it out of their regular, earned, leave time. This time, for all employees wishing to attend Arielle’s funeral, was paid, as ‘special generic leave’,” Russell-Kibble wrote.

Mussack’s daughter, Karen, was killed in an auto accident in Scotland while serving in the military 15 years ago, and Mussack also felt strong support from co-workers at that time.

“They were very supportive. They gave me all the time off I needed and when I came back they moved me to a different clinic. Karen had grown up in Arivaca when I was working there, so they had me come to work at another clinic to give me time to adjust. UCHC has always been more like a family than an employer. We’ve always been very close,” Mussack said.
Jurs pointed out that over the years, four staff at UCHC have coped with the deaths of children.

Russell-Kibble, who grew up in Nogales, said she would have nominated UCHC for the award in 2003 but only recently discovered the existence of the award.

She also noted that she was planning to stop attending TCF meetings recently but instead was asked to join the steering committee in order to help others, and so she has increased her involvement.

Other Arizona employers cited by TCF include the public accounting firm Cronstrom & Trbovich in Scottsdale and the Army’s 304th Military Intelligence Battalion, 111th Military Intelligence Brigade at Fort Huachuca.

Mission defined

The not-for-profit, self-help organization’s mission aims to help families resolve grief after the death of a child of any age and help others be supportive.

“The secret of TCF’s success is simple: As seasoned grievers reach out to the newly bereaved, energy that has been directed inward begins to flow outward and both are helped to heal,” the

organization says on its Web site, www.compassionatefriends.org.

pfranchine@gvnews.com | (520) 625-5511 x 28